Privacy Policy

Use of Personal Data

We only use personal data collected during account creation for user identification and access control to the Lunex platform.

We do not use tracking cookies for analytics. We use only essential session cookies required for the site to function.

Access logs are retained for 3 days for quality control and maintenance purposes.

Project Data

All project data is stored on MongoDB Atlas servers located in Frankfurt, Germany. This data is used exclusively for Lunex services and is never shared with third parties, unless you opt in to the AI Assistant feature.

For details on how MongoDB handles data, please refer to the MongoDB Atlas Data Processing Agreement.

When you close your account, all associated data is permanently deleted after 30 days.

AI Assistant (Opt-in)

If you enable the AI Assistant, we use third-party AI providers to analyze your project data and provide intelligent suggestions. To deliver this functionality, relevant portions of your project data are sent to the APIs of the following providers:

Google Gemini

We use Google Gemini for embeddings and data analysis. While Google in its Terms of Use and DPA states that no data is used for training or improvements of their service, Lunex does not have direct control or visibility into this.

For more details, see the Google Cloud Data Processing Addendum, the Data Processing Addendum for Products where Google is a Data Processor, and the Gemini API Terms of Service.

Anthropic (Claude)

We use Anthropic's Claude models for conversational AI assistance and data analysis. Anthropic states in its API terms that it does not train on API inputs by default. However, Lunex does not have direct control or visibility into this.

For more details, see the Anthropic Commercial Terms of Service, the Anthropic Data Processing Addendum, and the Anthropic Usage Policy.

Review the terms and conditions linked above for each provider and only opt in to AI tools if you are comfortable with this.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@lunex.one.